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Call now 1800 43 11 62
Private skilled care in australia

Person-centric supports to empower Participants

Our mission

We’re one of Australia’s largest not-for-profit disability service providers, committed to improving the lives of individuals with disabilities and their families.We support people with complex intellectual, physical, and multiple disabilities, helping participants achieve independence, wellbeing, and safety both at home and in the community.Aligned with the NDIS mission, our goal is to ensure every participant feels valued, heard, and empowered throughout their journey.

Our values

We Stand Out Through:
  • People First – Our clients’ needs, choices, and goals are at the centre of everything we do.
  • Respect – We honour your rights, privacy, and control over the services you receive.
  • Honesty – Clear, proactive, and consistent communication underpins every interaction.
  • Responsive – Timely support and continuity of care are always a priority.
  • Development & Improvement – We set measurable goals and continuously enhance our services.
  • Responsibility & Accountability – We take ownership of our actions while safeguarding the health, safety, and wellbeing of participants, staff, and community.

Our Story / Why We Exist

MyBestCare Services was founded to bridge the gap between high-quality care and personalised, participant-focused support.We recognise that navigating the NDIS can be complex, and our purpose is to guide, empower, and support participants every step of the way.Beyond supporting participants, we care for families and carers, ensuring that everyone connected to our services feels valued, respected, and supported.

Our Approach

We provide a holistic, person-centred approach that blends home, community, and support coordination services:
  • Tailored Support Plans – Designed around participants’ goals and preferences.
  • In-Home Care – Assistance with daily living and personal care, delivered with compassion.
  • Community Access – Supporting participation, skill development, and social engagement.
  • Support Coordination – Expert guidance through the NDIS plan to maximise outcomes.
  • Empowerment – Helping participants discover their potential, build confidence, and live independently.

Why choose us?

24/7 Around the clock care

We quickly and permanently respond to your need of care. You can rely on us as we ensure a very wide range of exclusive support, and our services are Continuous at all the time.

Person -centered care

We prioritize your choices, needs, and preferences to maintain personalized support and care. We take into account your wellbeing, independence and safety at home and in the community.

Holistic Approach

We take into account your physical, emotional, and social well-being, ensuring a comprehensive and well-rounded care plan.

Trusted and experienced

We are committed to providing reliable and trustworth services to our clients. We have qualified and experienced people to help you achieve your goal while exercising your choice and control.

Our people

Join our team
Our dedicated team is made up of skilled, compassionate professionals who are passionate about making a difference. From support workers to coordinators and management, we work together to deliver high-quality care and guidance at every step.
Contact us

Get in touch

Phone
1800 43 11 62
Email
mybestcare.nd@gmail.com
Address
Corporate One, 84 Hotham St, Preston VIC 3072
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Office Time Monday - Friday08:00 AM - 18:00 PM
Contacts
Address
Corporate One, 84 Hotham St, Preston VIC 3072
Email
mybestcare.nd@gmail.com
Phone
1800 43 11 62
ABN 87 582 554 748
MyBestCare Services acknowledges and pays respect to the many First Nations and Traditional Custodians of the land and waters where we live, work and provide our services.
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We are Registered Charity Under the Australian Charities and Not-for-profits Commission (ACNC) and provides services under the National Disability Insurance Scheme (NDIS).

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